If your question is not answered below, please call us on 01245 291 200 and we'll be happy to answer any quesitons you may have.
FAQ's
Can I see a sample of the data before I commit myself?
If you are not sure of what you are buying and the quality of our mailing lists you can download a small sample of the data you require for a minimum cost or go to our sample data area. However, you must register with us to download a sample.
What is the cost?
Contacts are priced at 18p per name for postal mailing record
Contacts are priced at 20p for a postal mailing and telemarketing record
Contacts are priced at 30p for a postal mailing, telemarketing and e-mail record.
There is no minimum order.
What details do you provide for each contact?
A standard Record includes the Title, First name, Surname, Job Title, Job Band, Company Name and Address, Employee Band, Turnover Band, and Industry Description, the fax number and Website address are provided where available. Around 80% of the business lists have these details.
If you select telephone numbers and/or e-mail addresses these details will also be provided.
How do I know if your mailing lists are accurate?
Data HQ have been researching building and developing B2B databases for more than five years, we are members of the Direct Marketing Association and adhere to their strict code of compliance. We ensure accuracy of our lists by calling every record once every eight weeks by our own team of researchers. Our researchers check that the person is still in the post, their name is spelt correctly and that the company name, address, postcode and telephone number are correct. You can downlad a sample of a list by clicking the following link Sample Data Page.
Are your lists screened against the Corporate Telephone Preference Service?
Yes, we screen our database against the CTPS register. If a company on our database has registered with the CTPS we don't exclude it from the list but make it clear to you so you know that you should not be making a sales call to that number. You may, however, call the company to conduct research or check information. CTPS stands for Corporate Telephone Preference Service.
In what format will I receive the list?
You will be able to download your list from the Download Area in a CSV format, this means that you can use it in common programs such as Excel or it can be easily converted into a .txt document and imported into virtually any database system.
Can I have my mailing list on labels?
No, sorry we do not provide our data on labels, it is quicker and easier for you to create your own labels, for instructions on how to mail merge and print labels using Microsoft Word please Click here.
How soon can I get my mailing list?
You will be able to download your data within a few minutes of completing your order and payment, our system will automatically notify you by e-mail when your data is ready to download.
How many times can I use the mailing list?
As often as you wish for a twelve month period from the date of the purchase. We monitor the use of our lists by inserting a couple of seed records to the list, all phone calls and mailing activity is tracked by our user tracking response centre. Our data is sold for the use of your organization only and must not be sold or swapped to any other organisation.
How do I buy an update of the list?
If you order the updated list within 6 months of the date of the original purchase we will give you a 50% discount. Providing the selection criteria for the list remains the same.
Please call us on the phone number displayed on the site to do this.
What if i cannot not make payment by credit card?
If you wish to pay by any other method other than credit card please call us on 01245 291200 or e-mail between 9.00am and 5.30pm BST
Who are Data HQ Ltd?
Data HQ Ltd are experts in B2B database marketing. We have been established since March 2001, based in Ingatestone Essex the company employs 20 full time staff. The founding Director of the company is still actively involved in the day to day management and development of the business and is always available to talk to customers and provide advice.